Privacy Policy
We want you to feel comfortable in our website and online store, and not have to worry about the
security of your data. That is why data protection is an important part of our corporate philosophy.
In this Privacy Policy, you will find all the information about which Personal Data we collect and process and for what purpose. Equally, we will also inform you of your data protection rights and how you can assert them.
In this Privacy Policy, you will find all the information about which Personal Data we collect and process and for what purpose. Equally, we will also inform you of your data protection rights and how you can assert them.
General Principles
What is Personal Data?
Personal Data is “any information relating to an identified or identifiable natural person. This includes, for example, name or address data, telephone number, mobile number, or online identifiers such as your device id and your IP address.
What is processing?
“Processing” means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means. The term is broad and covers virtually any handling of data.
Who is responsible for data processing?
The responsible party for data processing is Beevih LTD of Office 1690, 182-184 High Street North,
East Ham, London, England, E6 2JA, UK (“Beevih”, “we”, “us”, “our”). If you have any questions or
if you wish to exercise your rights, please contact us using hello@beevih.com, or write to us at the
above address.
What law applies?
Our use of your Personal Data is subject to the UK`s Data Protection Act (“DPA”), and the EU’s General
Data Protection Regulation (“GDPR”), and of course we process your Personal Data accordingly.
What are the Legal Bases for processing Personal Data
In accordance with the DPA and the GDPR, we have to have at least one of the following legal bases
to process your Personal Data: a) you have given your consent, b) the data is necessary for the fulfilment
of a contract / pre-contractual measures, c) the data is necessary for the fulfilment of a legal obligation,
or d) the data is necessary to protect our legitimate interests, provided that your interests are not
overridden.
Who is the competent data protection authority?
The Information Commissioner’s Office (ICO) is the UK`s authority in matters of data protection. You
have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however,
appreciate the chance to deal with your concerns before you approach the ICO in the first instance.
How long will you keep my data?
We process and store your Personal Data only for the period of time required to achieve the respective
processing purpose or for as long as a legal retention period exists (in particular commercial and tax
law in accordance with the UK`s Commercial Law and Fiscal Regulations and others for up to 6 years.
Once the purpose has been achieved or the retention period has expired, the corresponding data is
routinely deleted.
What Personal Data do we process?
Technical Data
When you access our website, some access data is recorded automatically and stored in a log file on our website’s server. This means if you browse and simply have a look at our website, we process a) the IP address of your computer, b) the date and time of your access, c) the name and URL of the accessed file, d) the browser used, e) the amount of bytes transferred, f) the status of the page request, g) the session ID and g) the referrer URL. The legal basis for processing is our legitimate interest.
Hosting of our website and shop
We use the hosting services of Bluehost (Newfold Digital Inc), for the purpose of hosting and displaying
our website and the WooCommerce service developed and operated by Automattic Inc for our shop.
Both do so on the basis of processing on our behalf, and that also means that all data collected on our
website and shop is processed on their servers. The basis for processing is our legitimate interest, and
the initiation and/or fulfilment of a contract.
Content Management System
We also use the Content Management System (CMS) of WordPress by Automattic to publish and maintain the created and edited content and texts on our website. This means that all content and texts submitted to our website are transferred to WordPress. The legal basis for this processing is our legitimate interest.
Cookies and Cookie Consent Management Tool
As described in our Cookie Policy, we use so-called cookies on our website. As the use of Non-essential Cookies requires in accordance with the UK`s Privacy and Electronic Communications Regulations (“PECR”) and the EU`s Privacy and Electronic Communications Directive (“PECD”), your consent, we use a cookie consent management tool to obtain and of course document your preferences. Consequently, we process: a) your consent(s) or revocation of your consent(s), b) your IP address, c)
Information about your browser, d) Information about your device, e) Time of your visit to our website. The basis for processing is our legitimate interest and your consent. For further information on the cookies we use, please refer to our Cookie Policy.
Economic analyses and market research
For business reasons, we analyse the data we have on web and server traffic patterns, website
interactions, browsing behaviour etc. The analyses serve us alone and are not disclosed externally and processed using anonymous analyses with summarised and or anonymized values. For this purpose we use Google Analytics. The legal basis is our legitimate interest and your consent. For further information, please refer to our Cookie Policy.
Contacting us, ordering our products, using our services and subscribing to our newsletter
You can contact us in various ways and data is always collected in the process. You provide us with
most of the data that we process when you contact us such as your name, and email address. This data
is collected and processed exclusively for the purpose of contacting you and processing your request
and then deleted again, provided that there is no legal obligation to retain it.
We also process your first name, last name, e-mail address, billing and shipping address for the delivery
of your order and the data related to your contract with us to handle the contractual relationship. The
processing of this Personal Data is necessary for the order process. We process this data insofar as this
is necessary for contract processing, and the assertion of possible claims on our part.
Likewise and as soon as you register an account, you provide us with your name and email address or
your postal address. We store this data for as long as you are registered with us. If you delete your
customer account, we will delete your data unless there is a statutory retention period on our part. In
this case, we must store your data for longer.
If you make a purchase your payment will be processed via our payment service provider, Payment data
will solely be processed through our payment service provider and we have no access to any Payment
Data you may submit. The legal basis for the provision of a payment system is the establishment and
implementation of the contract.
If you subscribe to our newsletter, we will use your email address to send you information about
products, promotions, news and customer satisfaction surveys using the services of MailChimp to
whom we pass on your email address and Name for this purpose. You can find an unsubscribe link at
the end of each newsletter.
The legal basis for processing the above is our legitimate interest, the provision or initiation of a
contractual service and your consent.
If you make a purchase your payment will be processed via our payment service provider, Payment data
will solely be processed through our payment service provider and we have no access to any Payment
Data you may submit. The legal basis for the provision of a payment system is the establishment and
implementation of the contract.
Data Sharing
In certain cases, it is necessary to transmit the processed Personal Data in the course of data processing.
In this respect, there are different recipient bodies and categories of recipients.
Internal
If necessary, we transfer your Personal Data within Beevih. Of course, we comply with the associated
legal framework and ensure that your data is processed properly. Access to your Personal Data is only
granted to authorised employees who need access to the data due to their job, e.g., to fulfil your order
or to contact you in case of queries.
External bodies
Personal Data is transferred to our service providers in the following instances:
- In the context of fulfilling your orders, shipping and delivery with our fulfilment service providers,
- To use marketing services and to advertise our products online,
- To communicate with you,
- To provide our website and shop, and
- To state authorities and institutions as far as this is required or necessary.
International transfers
We may transfer your Personal Data to other companies as necessary for the purposes described in this
Privacy Policy. In order to provide adequate protection for your Personal Data when it is transferred,
we have contractual arrangements regarding such transfers. We take all reasonable technical and
organisational measures to protect the Personal Data we transfer.
Security of your data
In order to protect the data stored with us in the best possible way against accidental or intentional
manipulation, loss, destruction or access by unauthorised persons, we use appropriate technical and
organisational security measures. The security levels are continuously reviewed in cooperation with
security experts and adapted to new security standards.
Nevertheless, internet-based data transmissions can always have security gaps, so that absolute
protection cannot be guaranteed. And databases or data sets that include Personal Data may be breached
inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, we will notify all
affected individuals whose Personal Data may have been compromised as expeditiously as possible
after which the breach was discovered.
Marketing
Insofar as you have given us your separate consent to process your data for marketing and advertising
purposes, we are entitled to contact you for these purposes via the communication channels you have
given your consent to.
Nevertheless, internet-based data transmissions can always have security gaps, so that absolute
protection cannot be guaranteed. And databases or data sets that include Personal Data may be breached
inadvertently or through wrongful intrusion. Upon becoming aware of a data breach, we will notify all
affected individuals whose Personal Data may have been compromised as expeditiously as possible
after which the breach was discovered.
You may give us your consent in a number of ways including by selecting a box on a form where we seek your permission to send you marketing information, or sometimes your consent is implied from
your interactions or contractual relationship with us. Where your consent is implied, it is on the basis
that you would have a reasonable expectation of receiving a marketing communication based on your
interactions or contractual relationship with us.
Direct Marketing generally takes the form of email but may also include other less traditional or
emerging channels. These forms of contact will be managed by us, or by our contracted service
providers. Every directly addressed marketing sent or made by us or on our behalf will include a means
by which you may unsubscribe or opt out.
Based on your recent purchases, we will send you information on similar products by email. In addition
to these product recommendations, the e-mails may also contain vouchers. If you no longer wish to
receive product recommendations from us, you can object to this at any time. You will find the
unsubscribe link in every email you receive from us.
Social Media
General
We are present on social media on the basis of our legitimate interest (currently, Facebook, Instagram
and TikTok). If you contact or connect with us via social media, we and the relevant social media
platform are jointly responsible for the processing of your data and enter into a so-called joint controller
agreement. The Personal Information collected when contacting us is to handle your request and the
bases are both your consent and our legitimate interest.
Market research and advertising
In addition, your data may be processed for market research and advertising purposes. For example,
usage profiles can be created from your usage behaviour and the resulting interests. This allows, for
example, advertisements to be placed within and outside the platforms that presumably correspond to
your interests. The legal basis is our legitimate interest.
When you visit our profiles and interact with us and others
When you visit our social media profiles, we, as the operator of the profile, process your actions and
interactions with our profile (e.g., the content of your messages, enquiries, posts or comments that you
send to us or leave on our profile or when you like or share our posts) as well as your publicly viewable
profile data (e.g., your name and profile picture). Which Personal Information from your profile is
publicly viewable depends on your profile settings, which you can adjust yourself in the settings of your
social media account. The legal basis is our legitimate interest and your consent.
Advertising
We would like to show you interesting advertising outside of our website and use various third-party
tools and cookies for this purpose. These collect and process information about your activities on our
website – for example, which products you are interested in or which pages you visit. By knowing what
you are looking for and how you use our website, we can adapt our advertising to your needs. And thus
increase the likelihood that you will also be shown suitable and interesting advertising outside our
website.
We also analyse this data to evaluate the relevance of the advertisements and to optimise the
advertisements for you. Through the tools, your browser regularly establishes a connection to the server
of the tool provider when you visit our website. For some tools, we have no direct influence on what
data is processed by the providers. The following personal data may be processed by third-party
providers i) HTTP header information (e.g., IP address, web browser, website URL, date and time); ii)
measuring pixel-specific data (e.g., pixel ID and cookie ID); and iii) additional information about visits
to our website (e.g., orders placed, products clicked on). The legal bases for processing are our legitimate interest and your consent in case of cookies. For further information, please refer to our
Cookie Policy.
Your Rights and Privileges
Privacy rights
Under the DPA and GDPR, you can exercise the following rights:
- The right to access;
- The right to rectification;
- The right to erasure;
- The right to restrict processing;
- The right to object to processing;
- The right to data portability;
- The right to complaint to a supervisory authority
Updating your information and withdrawing your consent
If you believe that the information we hold about you is inaccurate or request its rectification, deletion,
or object to its processing, please do so in your account or by contacting us.
Access Request
In the event you want to make a Data Subject Access Request, please contact us. We will respond to
requests regarding access and correction as soon as reasonably possible. Should we not be able to
respond to your request within thirty (30) days, we will tell you why and when we will be able to
respond to your request. If we are unable to provide you with any Personal Data or to make a correction
requested by you, we will tell you why.
Changes
We may update this Privacy Policy from time to time. If we make changes to this Privacy Policy, we
will revise the effective date.
Effective Date
Sunday, 18th of February, 2024
Questions
If you feel that the above is not sufficient or if you have any queries as regards the collection, processing
or use of your information we are looking forward to hearing from you. We will make every effort to
reply as soon as possible and take into consideration any suggestions from your end.