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FAQs

Frequently Asked Questions

We have put together a list of most frequently asked questions and our responses here. If your question is not covered below, and you still have something unanswered, please drop us an email at
hello@beevih.com and we’ll try our best to help!

Beevih differentiation

Beevih tiles are designed for creative free-play – unlike puzzles, there is no one “correct” way of piecing Beevih together. You can connect and configure them in any way you like to create your own unique picture. 

Beevih tiles are designed for maximum flexibility – unlike a puzzle piece whose “protruding” side can only connect to the “concave” side of another piece, Beevih tiles can connect to one another on any of their six hexagon-sides, on either of their printed surface sides.

Beevih tiles are primarily used for 2D picture-construction (such as a map of a landscape), while other tile-based toys tend to primarily be used for 3D object-construction. As such, Beevih is all about connecting the individual tile illustrations into a larger coherent picture, while other tile-based toys are more about construction than beautiful picture-formation.

Additionally, while many tile-based toys use magnets to connect, Beevih tiles connect through clever interlocking design without any magnets, making it a safe option for young children.

Furthermore, while other tile-based toys are usually made of rigid material, Beevih is made of flexible, non-slip material. This enables Beevih to function as a “grippy”, non-slip surface on which to build your small world (e.g. using wooden blocks) so that your construction is less likely to get knocked over.

Beevih is designed for creating imaginative worlds that include not only linear roads, but also natural landscapes such as fields, forests and streams, as well as individual elements such as houses, road signs, and stations. 

With train tracks and car roads, you create intricate and complex network of roads for vehicles.
With Beevih, you create a beautiful world or a landscape for characters / animal figurines.

You can also always combine Beevih and track-building toys to create an even more interesting toy city!

Beevih is designed to make setting up small worlds as easy as possible – so easy that even a three year-old could do it independently, without constantly knocking over the individual pieces.

Beevih is also made to be as compact and portable as possible, so that it is easy to pack up and store away (or take with you) when play time is over. 

Traditional small-world toys are excellent choices for creating 3D landscapes with wonderful topography – especially if you enjoy carefully building up each element by element.

Beevih is a quicker and easier option for young children to set up 2D landscapes independently – particularly if you value convenience and space-saving design.

You can also always combine Beevih and traditional small world toys to create an even more immersive small world!

Beevih is designed for modular and flexible play, so that you can custom-create your own imaginative world differently each time you play, in a way pre-printed playmats are not.

Product safety

3+ years old.

If used by younger children, please ensure adult supervision at all times.

They are 100% made of toxin-free TPU that is soft and flexible to touch, but sturdy and durable for play.

Yes! Our children’s safety is our priority. 

We have rigorously tested our tiles for safety, and are proud to certify that we are fully compliant with European and UK EN71 toy safety standards, as well as REACH material safety standards – this means that you can rest assured there are no small or loose parts that may pose choking hazards, or any toxic chemicals that are harmful to your child.

Beevih tiles are made of waterproof TPU material. The tiles will not get damaged from getting wet.

However, we do not suggest rigorous water-play with our tiles in order to best preserve the vibrancy of the printed illustrations over time.

Box content and tile designs

Not at the moment, but we are working on it! 

We hope to launch new and exciting expansion sets soon, including both thematic and seasonal expansions.

Not at the moment, but we are working on it! 

While we focused our initial launch only on the more fulsome founder’s set, we are concurrently working on a basic starter set that may be more suitable for some families looking for fewer tiles to begin with.

Unfortunately, no. 

However, we do have plans to sell some tiles individually in the future, to enable better customization for our customers.

Unfortunately, no. 

However, we do have plans to sell some tiles individually in the future. Meanwhile, if the lost tile is your child’s most-loved tile, please send us an email and we’ll try our best to help where we can.

Unfortunately, no.

However, if you have keen design ideas for future expansion sets that you would like to share with us, feel free to send us an email – we would love to hear about them!

Care and maintenance

To clean, use a damp cloth to wipe gently. Do not scrub or scratch, as doing so may damage the printed illustrations.

Please keep your Beevih tiles away from direct sunlight, fire, and other sources of heat. Direct sunlight and heat may cause the printed illustrations to fade over time.

The tiles are made of durable TPU material. It will withstand normal wear and tear from everyday play. However, please note that the tiles are not a chew-toy – it is not designed to withstand abuse through intentional chewing, scratching, tearing or any other abnormal force.

The small “slits” are part of intentional tile design to enable easy connection and disconnection between tiles – they are not a manufacturing defect. 

If you still feel unsure about the “slits” on your tiles, feel free to send us a photo of them, and we will be happy confirm for you if they are normal and as intended.

Ordering and payment

At the moment, the only place to buy Beevih is from our website – www.beevih.co.uk
We do not offer a trial period before purchasing.  However, do we offer a no-questions-asked money back guarantee for 30 days.  If, after your purchase, you find that Beevih is not a suitable toy for your child, please feel free to return the product back to us within 30 days of your order, in its original and re-sellable condition, and we will be happy to refund the cost of the product to you. Please refer to our Refund Policy for further details.
Yes!  We want you to be 100% happy with your purchase so we offer a no-questions-asked money back guarantee. We just ask that you complete your return within 30 days of your order with a valid receipt, and that you return the product in its original, re-sellable condition.  If you wish to return a product, please read our Refund Policy carefully, and contact us at hello@beevih.com

Unfortunately, not yet.

Unfortunately, not yet.

Shipping and delivery

We ship internationally. 

Please refer to our Shipping Policy for more details.

We are currently offering free standard shipping within the UK, if you pre-order by [ ]. Otherwise, we offer free standard shipping within the UK for orders above £65, and free standard international shipping for orders above £100. Please refer to our Shipping Policy for more details.
Our orders are typically processed within 1-2 business days, but it can take longer during peak seasonal periods. Once dispatched, our standard shipping times are 3-5 business days if dispatched within the UK, and 7-10 business days if dispatched internationally. Express shipping is available within the UK. Please refer to our Shipping Policy for more details.